CoWorq streamlines your business with a range of virtual assistant services. Depending on your needs, our array of services include:

Your Own Virtual Assistant: Our carefully screened assistants become an extension of your team, specializing in areas such as:

Administration

Executive support

Social media marketing

Web development

Bookkeeping

CRM management

Customer service

Sales and lead generation

And many more

Pricing:

Standard VAs start at USD 12/hour.

Premium VAs start at USD 15/hour.

Your Own Software Development Team: Gain access to a dedicated team of software developers who can handle everything from website design and development to custom software solutions. Your team will typically include:

1 Senior Developer

1 UX/UI Designer

1 Business Analyst

1 Project Manager

You can customize your team to suit your specific needs. An entire team starts at USD 109/hour.

Your Own Taskmaster: Assign a wide range of tasks to our versatile task masters who excel at multitasking and managing projects across various domains. From handling routine administrative tasks to overseeing complex projects, our task masters ensure everything runs smoothly. We offer a turnaround time of 24-48 hours for task completion. If you need it sooner, a premium service is available.

Pricing: Taskmasters start at USD 15/hour.

White Label Our Virtual Assistant Services: Partner with us to provide top-notch virtual assistant services under your own brand. This allows you to offer our high-quality services to your clients, enhancing your business offerings without the hassle of managing additional staff.

Anything that can be done remotely! It could be any of the following but not limited to:

Administrative Tasks:

Email and calendar management

Scheduling

Data entry

Document preparation

Travel arrangements

Customer service and support

Sales Tasks:

Data mining

Lead generation

Building and implementing sales funnels

Conducting sales calls

Customer follow-ups

CRM management

Marketing Tasks:

Content strategizing and brainstorming

Social media management

Creating and managing email campaigns

Market research

SEO and keyword research

PPC campaign management

Creative Tasks:

Graphic design

Photo and video editing

Reels creation

Multimedia production

Branding and logo design

Web Development Tasks:

Website design and development

Website maintenance and updates

Creating and managing e-commerce platforms

SEO optimization

Custom coding and scripting

Troubleshooting and bug fixes

Financial Tasks:

Bookkeeping

Invoice management

Payroll processing

Financial reporting

Budgeting and forecasting

Human Resources Tasks:

Recruitment and onboarding

Employee record management

HR policy development

Performance management

Training and development

Note: Tasks for your virtual assistant (VA) should stick to the projects we identified during our initial call (like financial tasks or sales tasks). If you have new tasks outside that scope, please connect with your Account Manager so we can discuss and collaborate.

We find the perfect fit: Our thorough recruitment process matches you with a VA who aligns with your business goals and vision.

Option to interview the VA: Seamless onboarding: We carefully select a qualified assistant and clearly explain their roles and responsibilities.

Try before you commit: Enjoy a 5-day free trial to see if your VA’s work ethic and personality mesh well with yours.

You will be given a 10-hour free trial period with your VA. The trial period starts once your VA has been officially onboarded.

At Coworq, we understand the importance of finding the perfect VA for your needs. That’s why we implement a multi-step screening process to ensure every VA meets our high standards. This process includes:

In-depth Initial Interview:

We conduct in-depth interviews with each applicant to assess their skills, experience, and communication style.

English Proficiency Evaluation:

All applicants complete the EFSET English test, a recognized benchmark for measuring English language skills.

Accountability Assessment:

We use a specialized accountability test to evaluate the applicant’s ability to manage tasks, meet deadlines, and maintain clear communication.

Through this comprehensive screening process, we can confidently connect you with qualified VAs who are well-equipped to handle your specific needs.

Beyond testing, we prioritize matching your specific requirements with the VA’s skills and experience. This ensures you get a VA who is not only qualified but also a perfect fit for your project.

Ongoing Support & Quality Assurance:

Our commitment doesn’t stop at the initial placement. We provide ongoing support to both you and your VA to ensure a smooth working relationship. This includes quality assurance checks to maintain high standards of service.

By choosing CoWorq, you can be confident that you’re getting a highly-qualified VA who has been rigorously vetted to meet your specific needs.

We offer a variety of flexible options to fit your needs, so you can avoid long-term contracts. Here’s how:

Monthly VA Support:

This is our most popular option! You can purchase VA services and renew each month, with a minimum of 10 hours per month. This allows you to adjust your VA support based on your workload.

TaskMaster:

Perfect for one-time or short-term projects. Whether it’s data entry, presentations, or research, our TaskMaster VAs can streamline your workflow and free you to focus on other priorities.

Need something beyond a VA?

CoWorq offers a range of other solutions to help your business thrive:

Business Development Solutions: Our team of experts can handle anything from website development to software creation, UI/UX design, or building robust systems.

White Label VA Services: We have GoHighLevel experts who can be your secret weapon for handling your CRM needs!

Just share your goals and needs with us, and we’ll create a customized solution with the perfect VA match or service to ensure your success.

At CoWorq, we take data security and client confidentiality extremely seriously. We have a multi-layered approach to ensure your information is always protected:

Strict Non-Disclosure Agreements (NDAs): All our VAs sign iron-clad NDAs that legally prohibit them from disclosing any confidential client information.

Secure Systems and Practices: We go beyond just contracts. We implement secure systems and data storage practices to safeguard your information. This includes measures like access controls, encryption, and regular security audits.

Background Checks and Screening: We conduct background checks on all VA applicants to mitigate potential security risks.

Clear Communication Protocols: We establish clear communication protocols that outline how confidential information should be handled and transmitted.

Penalties for Violations: While we emphasize prevention, our contracts do include significant financial penalties for any VA who violates the terms of their NDA or breaches data security protocols.

By combining these measures, we create a robust security framework that keeps your information safe.

Our commitment to security is an ongoing process. We constantly evaluate and update our practices to stay ahead of evolving threats.

Yes, you definitely can! Be sure to express your need for a dedicated VA during the discovery call with our team so we can find one that suits your goals and preferences.

CoWorq utilizes Basecamp and WhatsApp for our communication with the VAs and Google Mail for our clients. However, the client can use their most preferred communication channel with their VA as long as the Account Manager has been notified and a representative of the Management Team has been added for visibility.

Yes, all our VAs come equipped with the basic tools they need to perform their tasks effectively. This typically includes a laptop or desktop computer with a reliable internet connection.

However, we understand that some clients might have specific software or hardware requirements for their projects. Here’s how we can help:

VA Equipment: Our VAs are responsible for providing and maintaining their own basic equipment.

Specialized Needs: If your project requires specific software or hardware beyond the VA’s basic setup, we can discuss these needs with you.

Sourcing and Purchasing (Optional): In some cases, if you prefer, we can assist you with sourcing and purchasing the required equipment within the Philippines and arranging delivery to the VA. However, the cost of the equipment and any delivery fees would be your responsibility.

Our goal is to ensure a smooth working relationship for both you and your VA. By discussing any specific equipment needs upfront, we can avoid any potential disruptions and ensure your project runs seamlessly.

Your Own Virtual Assistant:

Standard Virtual Assistants: Starts at USD 12/hour. Ideal for general administrative tasks, basic customer service, and routine support functions.

Premium Virtual Assistants: Starts at USD 15/hour. These VAs are more experienced and specialize in areas such as executive support, advanced customer service, and technical tasks.

Your Own Taskmaster:

Starts at USD 15/hour. Our task masters can handle a wide range of tasks, from routine administrative duties to complex project management. We offer a turnaround time of 24-72 hours for task completion. For urgent tasks, we provide a premium service for faster turnaround times.

Your Own Software Development Team:

An entire team starts at USD 109/hour. Your customized team typically includes:

1 Senior Developer

1 UX/UI Designer

1 Business Analyst

1 Project Manager

This team can be tailored to meet your specific software development needs, ensuring that you have the right expertise for your projects.

White Label Our Virtual Assistant Services:

Pricing for white labeling our virtual assistant services is customizable based on your requirements and volume. Contact us for a tailored quote.

CoWorq offers two VA tiers to cater to your specific needs:

Standard Virtual Assistant: Upper Intermediate Level Communication: Possesses an upper-intermediate English proficiency (EFSET B2 score).

Work Experience: Has work experience in relevant fields, ensuring they can provide valuable support.

Quick Learners: While new to the VA world, they’re eager to learn and adapt to your requirements.

Project Management Skills: Equipped to organize and handle tasks efficiently.

Technical Skills: Possess the technical skills necessary to excel in your specific industry.

Premium Virtual Assistant:

Strong Communication: Boasts the highest level of English proficiency (EFSET C1-C2 score). This translates to exceptional communication across all channels – speaking, writing, listening, and reading comprehension.

Industry Expertise: Holds industry-specific licenses or boasts at least 2 years of experience in similar roles. This ensures a deep understanding of your field and its nuances.

Seasoned Professionals: Backed by a minimum of 2 years of VA experience, providing a high level of professionalism and efficiency.

Project Management Skills: Expert in project organization and management for seamless workflows.

Technical Skills: Possesses advanced technical skills specific to your industry.

Our Task Assistant service delivers projects within 24-72 hours. For complex tasks, we’ll communicate openly to keep you informed throughout the process.

For email support, please contact us at [email protected]. To help us assist you better, please include a brief subject line regarding your inquiry

If you choose a dedicated VA service, you’ll be matched with a virtual assistant who works in a time zone that aligns with your preferred working hours. This ensures seamless collaboration and reduces communication delays.

At CoWorq, we invest heavily in training and onboarding to ensure our virtual assistants are well-equipped to excel in their roles. Here’s a breakdown of our process:

Rigorous Pre-Qualification: Our multi-step screening process includes assessing skills and experience. This ensures we select qualified applicants with the potential to thrive.

Comprehensive Training Program: We provide a robust training program that combines:

Self-paced Modules: VAs complete in-depth modules covering essential skills, industry best practices, and CoWorq’s specific tools and workflows.

Live Sessions: Interactive live sessions with experienced trainers offer opportunities for clarification, skill development, and Q&A.

Dedicated Onboarding: Our experienced Account Management team takes over for a smooth onboarding experience:

VA-Client Matching: They carefully match VAs with clients based on skillset, experience, and personality to ensure a strong working relationship.

Client-Specific Training: They provide additional client-specific training, familiarizing the VA with your unique needs, processes, and preferences.

Ongoing Support: Even after placement, the Account Management team remains a valuable resource for both you and your VA, offering guidance and support throughout your working relationship.

If, for any reason, you’re not happy with the work of your virtual assistant, here’s how we address the situation:

Open Communication: We encourage open and honest communication throughout the working relationship. If you have any concerns, please don’t hesitate to reach out to your Account Manager.

Collaborative Resolution: Our Account Management team will work with you and your VA to identify the root cause of the issue and explore solutions. This collaborative approach aims to get your project back on track.

360-Degree Review: If a satisfactory resolution isn’t achieved, we may conduct a 360-degree review to understand the situation from both sides. This might involve gathering feedback from you, the VA, and potentially relevant parties.

Standard Operating Procedures: We have clear Standard Operating Procedures (SOPs) in place for situations where the client or VA breaches the terms of their contracts. These SOPs ensure a fair and documented process for addressing serious issues like abuse, neglect, or consistent underperformance.

Our goal is to find a solution that works for everyone. By prioritizing open communication and working collaboratively, we strive to maintain a positive working environment for both clients and VAs.

Yes, CoWorq virtual assistants can extend their support beyond business needs! We offer personal assistant services to help you manage your everyday life, as long as the tasks are:

Legal and Ethical: We prioritize tasks that fall within legal and ethical boundaries.

Within the Scope of VA Work: Tasks should align with the skillset and responsibilities of a virtual assistant.

Scheduled During Working Hours: To ensure optimal service and avoid burnout, personal tasks will be scheduled within your VA’s regular working hours (excluding weekends unless pre-arranged).

Here are some examples of how our VAs can assist you personally:

Schedule appointments and manage your calendar.

Make travel arrangements and research trip options.

Handle online errands and organize personal documents.

Coordinate with service providers and manage deliveries.

For personalized assistance with your request, please contact our Account Management Team. They’re committed to understanding your needs and finding the best solution tailored to you.